Management Tools and Practices for Business and Ethical Results

Click the play button below to view an introduction on this topic from David H. Blake, Chair of the BGS Center for Ethical Business Leadership

Companies that are serious about fostering ethical business behavior have devised a variety of practices to achieve that objective. Feedback mechanisms are important, often in annual reviews, but also whenever deemed appropriate. KPMG solicits feedback from subordinates and peers about individuals and periodically also takes a firm-wide temperature on how employees generally feel the firm is doing in achieving an environment of ethical business. KPMG also monitors career paths to make sure that whistleblowers are not discriminated against in future job progression activities.

 
Other firms have diagnosed the social nature of ethical transgressions and have found that trust in good decision making is aided by the recognition that checking and cross-checking are standard policy. This checking up process heightens awareness of the importance of the issue and reduces temptation. Having been burned in the 1990s (and being shut out of U.S. government contracts for six months), General Electric tries to ensure that there is never a small, isolated group where unethical or fraudulent plots could hatch because of the perception that they could “get away with it.”
 
In considering the ideas contained in this section, pleased keep in mind that what works for one company may have to be significantly revised to be effective or even relevant in a different company. The interesting ideas discussed here should stimulate further thought for possible adaptation.
    

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Hickey-Performance Reviews
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Dan T. Cathy
President and COO,
Chick-fil-A
 


W. Thomas Chulick
President and CEO, UMB Bank St. Louis


Douglas R. Conant
President and CEO, Campbell Soup Company


Robert Corcoran

Vice President of Corporate Citizenship, General Electric; President, GE Foundation

Willie A Deese
President, Merck Manufacturing

Timothy P. Flynn
Chairman, KPMG International

William V. Hickey
President and CEO, Sealed Air Corporation

Jonathan S. Hoak

Vice President & Chief Ethics and Compliance Officer, HP
Janice Innis-Thompson
Senior Managing Director and Chief Compliance Officer, TIAA-CREF


M. Lee McAllister
President and CEO, Weaver Investment Company


Brian McCoy

President and CEO,
McCoy's Building Supply

Anne M. Mulcahy

Chairman, Xerox

Chung Po-yang (Po Chung)

Co-Founder and Chairman Emeritus, DHL International Ltd.

Victoria Sweeney

Principal, Ethics and Compliance, KPMG International

Robert E. Turner

Chairman and CIO, Turner Investment Partners, Inc.